FAQs

I have changed my email address and I have not received my results, what should I do?

If you have changed your email address, please email the ISAT office at isat@acer.org immediately, so that we can send your result notification to the correct email address. Verification of your identity will be required in order to confirm the change.

I use a few email addresses but I have forgotten which one I used for ISAT. What should I do?

If you have forgotten which email address you used to register, please check all your email addresses to find out which one received the Confirmation of Registration email from Prometric. Please DO NOT contact the ISAT office as we will not disclose your email address to you unless you request to change it. Verification of your identity will be required in order to confirm the change