skip to main content

Refund Policy

Please note that a US$50 fee will be charged if you reschedule or cancel your test session within 30 calendar days of the appointment.

Requests for changes to the selected test session on your registration, or the cancellation of your registration, must be made according to the following guidelines:

Category

Cancellation/Reschedule Period

Cancellation/Rescheduling Fee

1

30 or more days before Test date

None

2

1-29 days before scheduled Test date

US$50 per cancellation/reschedule

3

a) less than 1 day before Test date, or

b) fails to appear for a scheduled Test, or

c) presents himself/herself more than thirty (30) minutes after the scheduled start time for taking the Test and is refused admission.

The full Test Delivery Fee for the cancelled/rescheduled Test.

Candidates must confirm all cancellations / changes through the Prometric website and direct contact with Prometric staff. Leaving a message on a recorder or voice mail is not sufficient to confirm cancellation/change.

ACER and Prometric reserve the right to refuse or cancel a registration in certain circumstances.

Latest news

ISAT in Brisbane

If you wish to sit ISAT in Brisbane, please contact isat@acer.org. To register for the next ISAT test in Brisbane on 9 June 2017, please contact us by 26 May 2017.

ISAT 2017

Registrations for ISAT 2017 are open.

Practice Materials

Purchase ISAT Practice Test

ISAT Brochure

Download the ISAT Information Brochure

find us on Facebook